| Abstract: | This research thesis aims to investigate the investigate factors affecting motivation and
employee performance within the context of ETHIOPIA BLOOD AND TISSUE BANK SERVICE.
Employee performance is a crucial aspect of organizational success, particularly in critical
sectors like healthcare where efficient and effective service delivery is paramount. Motivation
plays a pivotal role in enhancing employee performance by influencing their attitudes,
behaviors, and productivity levels. Mixed methods research approach (combinations of
quantitative and qualitative data sets) in both descriptive and explanatory design was used to
examine the effect between motivation and employees’ performance. The sources of data were
primary and secondary. In addition, semi-structured interview was conducted with three
employees from ETHIOPIA BLOOD AND TISSUE BANK SERVICE Offices. The data was
collected across a population through stratified sampling. The target population of this study
included all employees in ETHIOPIA BLOOD AND TISSUE BANK SERVICE was selected for
the study since a problem has been seen on the effectiveness of the motivational strategy to
improve performance. One hundred sixty six (166) questionnaires were distributed for the
collection of data from which one hundred fifty (166) are used. Cronbach alpha coefficient
method was applied to see the reliability of the questionnaire. Data was analyzed using spss
software, and Pearson’s correlation matrix to show the relationship' between the dependent and
the independent variables and also regression analysis to show the effect of the independent on
the independent variable. Results show that extrinsic motivations have strong, positive and
statistically significant relationship with employees’ performances the finding showed that from
the mean score of intrinsic and extrinsic motivational factors mean of extrinsic factors (the mean
of the leadership style, salary/monetary compensation and effective dissemination of
information) show high mean score. Change in employee performance was more due to extrinsic
motivation than intrinsic motivation while applying separately. Therefore, ETHIOPIA BLOOD
AND TISSUE BANK SERVICE administrators both the organization management and the
employees should appreciate the influence of the intrinsic factors on employee motivation levels.
The organization should effectively exploit the extrinsic factors influencing employee motivation
as a strategy for establishing a positive employee motivation. |
