THE EFFECTS OF EMPLOYER-EMPLOYEE RELATIONSHIP ON EMPLOYEES JOB SATISFACTION: THE CASE OF SOME SELECTED PRIVATE COMMERCIAL BANKS

Abstract

The main objective of the study is to assess the effects of employer-employee relationship on employee’s job satisfaction: the case of some selected private commercial banks. To achieve the objectives of the study and to answer the basic research questions of the study, the researcher used sequential research design, mixed research approach, primary sources of data (questionnaires and interview), random, convenience, purposive and quota (proportional) sampling techniques to select proportion samples from each private commercial bank, descriptive statistics, Pearson correlation and OLS regression analysis. The findings of the study indicated that salary, working environment, conflict management, communication, supervision, recognition, training and development have significant and positive correlation with job satisfaction. In addition, the findings of the study indicated that there is a positive relationship between salary, working environment, conflict management, communication, supervision, recognition, training and development and job satisfaction. This implies that salary, working environment, conflict management, communication, supervision, recognition, training and development and job satisfaction goes hand in hand. On the other hand, 91.1% the variance in job satisfaction is explained by salary, working environment, conflict management, communication, supervision, recognition, training and development. The findings of the study imply that all independent variables namely, salary, working environment, conflict management, communication, supervision, recognition, training and development have significant and positive effect on job satisfaction. The findings of the study also indicated that salary and working environment are significant predictors of job satisfaction. Negative employer-employee relationship in companies would result in dissatisfaction and inefficiency of employees leading to disappointing work results in addition great employer-employee relationship is fundamental because globalization provides an avenue for changes in work forms, administration style, and innovation. Business owners tend to monitor the worldwide economy to guarantee they are fully informed regarding current global patterns of relationship management. Now a day’s it is the era of globalization. That means globalization provides an avenue for changes in work forms, administration style, and innovation. Business owners tend to monitor the worldwide economy to guarantee they are fully informed regarding current global patterns of relationship management. Therefore, employer should scan their work environment accordingly.