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  4. Marketing Management
Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/446
Title: ASSESSMENT OF SERVICE RECOVERY PRACTICE: IN THE CASE OF ETIHO TELECOM ENTERPRISE BROAD BAND CUSTOMERS
Authors: CHERINET, MENBERE
Keywords: Marketing Management
Issue Date: May-2013
Publisher: ST. MARY’S UNIVERSITY
URI: http://hdl.handle.net/123456789/446
Appears in Collections:Marketing Management

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