| DC Field | Value | Language |
|---|
| dc.contributor.author | CHERINET, MENBERE | - |
| dc.date.accessioned | 2016-06-20T08:31:26Z | - |
| dc.date.available | 2016-06-20T08:31:26Z | - |
| dc.date.issued | 2013-05 | - |
| dc.identifier.uri | http://hdl.handle.net/123456789/446 | - |
| dc.description.sponsorship | St. MARY’S UNIVERSITY | en_US |
| dc.language.iso | en | en_US |
| dc.publisher | ST. MARY’S UNIVERSITY | en_US |
| dc.subject | Marketing Management | en_US |
| dc.title | ASSESSMENT OF SERVICE RECOVERY PRACTICE: IN THE CASE OF ETIHO TELECOM ENTERPRISE BROAD BAND CUSTOMERS | en_US |
| dc.type | Thesis | en_US |
| Appears in Collections: | Marketing Management
|
