| Abstract: | In recent year’s logistics and supply chain a vital role to one country economy within the frame
work of logistics the organization success to achieve its objective and goals.
The objective of this paper is a survey study is to assess the challenge of downstream logistics
operation within the organization and to address possible direction in the downstream activities
to prompt delivery of food and non-food items on time. The study contributes significantly to the
academic as well as organization hence, in big humanitarian organization effective logistics
optimization to enhance the credibility and good will of the organization. Accordingly, it will
build the existing theories of logistics and supply chain indicates a future research area and
further it contribute for the organization as well as other humanitarian sectors as an input for
their strategic plan. In doing so, employees from logistics unit and external service providers
(transporters) were selected as a sample from the total population. About 45 percent of sample
taken and out of 94 sampled population 87 filled the questionnaires and returned back. The rest
not submitted the questionnaires on time. The method of sample collection was questionnaire
and interview. Questionnaires designed in likert scale, closed and open ended. Besides,
tabulation method, frequency distribution, and descriptive of the facts based on some statistical
analysis are to be used in analyzing and interpreting data. Qualitative data taken that that the
employee’s in charge their unit.
We found that in the findings quality of customer handling and service improvement, system
tools ,time taken during loading and unloading, training , knowledge sharing and incentive
scheme need improvement and, therefore we can conclude that the concerned management body
should take necessary action on the downstream logistics operation within the organizatio |
