EVALUATION OF DOWN STREAM LOGISTICS OPERATION IN THE CASE OF UNITED NATION WORLD FOOD PROGRAM

Abstract

In recent year’s logistics and supply chain a vital role to one country economy within the frame work of logistics the organization success to achieve its objective and goals. The objective of this paper is a survey study is to assess the challenge of downstream logistics operation within the organization and to address possible direction in the downstream activities to prompt delivery of food and non-food items on time. The study contributes significantly to the academic as well as organization hence, in big humanitarian organization effective logistics optimization to enhance the credibility and good will of the organization. Accordingly, it will build the existing theories of logistics and supply chain indicates a future research area and further it contribute for the organization as well as other humanitarian sectors as an input for their strategic plan. In doing so, employees from logistics unit and external service providers (transporters) were selected as a sample from the total population. About 45 percent of sample taken and out of 94 sampled population 87 filled the questionnaires and returned back. The rest not submitted the questionnaires on time. The method of sample collection was questionnaire and interview. Questionnaires designed in likert scale, closed and open ended. Besides, tabulation method, frequency distribution, and descriptive of the facts based on some statistical analysis are to be used in analyzing and interpreting data. Qualitative data taken that that the employee’s in charge their unit. We found that in the findings quality of customer handling and service improvement, system tools ,time taken during loading and unloading, training , knowledge sharing and incentive scheme need improvement and, therefore we can conclude that the concerned management body should take necessary action on the downstream logistics operation within the organizatio