| Abstract: | This study focuses on factors affect job satisfaction in Ethiopian Electric utility (EEU) in line with
Herzberg’s hygiene factor theory. The purpose of this study is to assess the job satisfaction
employees of EEU employees and to forward comments for corrective actions. Energy sector is
basic thing for economic growth and to boost the business sectors. When employees are
dissatisfied service provision becomes poor and poor, customer’s disputes increase, and material
or equipment of the company starts to be misused. The basic question to conduct this research was
to assess .How employees of EEU are satisfied with their job; determine the major factors that
lead to employee’s job satisfaction or dissatisfaction; to investigate to what extent the employees
of EEU affect the employees’ job satisfaction whit the factors like: Company policies, procedure,
and administration, Working condition, Supervision, Work status, Salary Job security, and
Interpersonal relation in general concerning the (Hygiene factors). To determine the perception of
employees on the hygiene factors as satisfiers; to explore what strategies /policies are
implemented by the company to enhance employee’s job satisfaction? The research has been
designed as a case study. Both primary and secondary data were used in the research. A survey
questioners and interview for non-managerial and senior managers respectively was held. Polite
test for respondents were took in to account. Data organized by applying with five point Likert
scale was a main tool for gathering primary data about effect of employees’ job satisfaction on
factors affect job satisfaction considering to hygiene factors. A total of 112 participants in the
Head office were involved in the study. These participants were selected using simple random
sampling method for workers and all senior managements’ of the company. The findings of this
study indicated that respondents have low satisfaction level with respect to their job; the result
also indicates that the employees are not satisfied with their job. In general the finding shows that
employees are not satisfied with factors of job satisfaction considered for this study. I recommend
to the management of the company that as far as the finding shows employees are not satisfied ,the
management of the company has to correct , they have to implement quality management system,
they have to have clear and unbiased communication system ,working conditions has to improve
office ,facilities, supervision mechanisms has to totally improved. Salary must be reasonable and
as per they chive and produce and cost of living, transportation, and others accommodation has to
take in to account. |
