EFFECTS OF PROJECT MANAGEMENT PROCESSES IN THE EFFECTIVENESS OF ERP IMPLEMENTATION; THE CASE OF MINAYE GROUP

Abstract

This thesis examines the effects of project management processes on the effectiveness of Enterprise Resource Planning (ERP) implementation within the Minaye Group, a manufacturing and commercial conglomerate in Ethiopia. Despite the growing adoption of ERP systems, high failure rates and challenges persist, often linked to inadequate project management practices. This study aims to evaluate the effects of project management processes—initiating, planning, executing, monitoring and controlling, and closing—and the effectiveness of ERP implementation. Using a mixed-methods research approach that combines qualitative and quantitative techniques, the study employs a descriptive methodology to systematically document current practices and an explanatory methodology to explore causal relationships between project management processes and ERP outcomes. Through a comprehensive literature review, empirical analysis, and data collection via surveys, and document analysis, the research identifies success factors and highlights best practices in project management that can enhance ERP outcomes. The findings underscore the importance of structured project management in achieving successful ERP implementations, providing valuable insights for Minaye Group and other organizations embarking on similar projects. Ultimately, this study contributes to the understanding of project management's role in ERP effectiveness, addressing a significant gap in existing literature, particularly in the Ethiopian context.