Abstract: | This study had been conducted to examine “An assessment on the practice of quality assurance
on preventive maintenance: in the case of Ethiopian airlines group equipment and facility
maintenance” The research would be attempted to examine the management practices of the
ensuring quality assurance on maintenance, engineering and recovery department spare part
ensuring quality assurance provided under the main logistics department of the Ethiopian
Aviation Group is to identify the variables that affect quality assurance in outfit and installation
conservation and that may have an implicit effect on the air line's decertification or result in a
frontal acquiring permit limitation because of non-compliance with safety regulations. This was
mostly caused by the strategic business units' Quality Assurance sections' repetitive internal
micro inspection reports. In this research mixed approach and descriptive and explanatory
design would be used. Data source was review, data collection, interviews, and observation were
all part of the exploratory system that was employed. There were 109 questionnaires distributed
in total the 105 questionnaire responses that were gathered. The significance of the variables
gathered using the Likert scale was ascertained through the application of factor analysis. The
most crucial components were also thought to be identified by the relative importance indication.
the finding showed that certain personnel working at the airside had incomplete safety
information and past-due conservation schedules, which could have hampered their ability to
fulfill their functional responsibilities and arrive on time According to the study, in order to
improve quality assurance for conservation services, policy and strategic objectives are needed,
as well as worker engagement and part-taking to be elevated through the construction of a
quality team, which in turn helps to foster organizational culture and conservation quality. A
better approach that tackles quality must also be developed regarding pricing and the
acknowledgment of employees' performance dimensions and styles. Part of the recommendation
is the quality assurance department dedicated to the conservation section, which reviews the
quality assurance separately for internal visitors for the ground handling support services. |