PROJECT MANAGEMENT OFFICE; A CONTRIBUTARY FACTOR FOR PROJECT SUCCESS: THE CASE OF COMMERCIAL BANK OF ETHIOPIA

Abstract

This study aimed to assess the role of Project Management Office (PMO) as a contributing factor for project success in the case of Commercial Bank of Ethiopia (CBE). To meet the research objective, the researcher predominantly defined hypotheses which dictate their contribution for project success and the validity of these hypotheses has been tested. A qualitative research method has employed and the researcher has adopted a standardized questionnaire to fulfill the research objectives. The questionnaire has constitutes of two parts; the first one is the demographic data of the respondents whereas the second part is the roles of PMO which cause project success and Success measuring factors in which respondents can rate by using 5 points Likert’s scale. Accordingly, the questionnaire has distributed to the respondents with the basis of census sampling. A total of 65 questionnaires have distributed and 57 persons has filled and returned. The collected data has analyzed by using Statistical Package for Social Sciences (SPSS 23). To examine the causal-effect relationship, a multiple linear regression analysis has employed. A multiple regression analysis model has used to measure the collective influence of the independent variables on project success. In so doing, it has obtained the value of Adjusted R² = 0.267 which indicates that the five independent variables in the model explain 26.7% of the variations in project success. However, in due course of the research it has tested the significance of each independent variable on project success. Accordingly, it has observed that Monitoring and Controlling roles of PMO and Multi-Project Management roles of PMO have a significant effect on project success. Whereas, Development of Project Management Competencies and Methodologies, Strategic Management of Projects and Organizational Learning of Projects roles of PMO has no significant effect on project success for the PMO under investigation organization.