| Abstract: | This study investigates the role of Alternative Dispute Resolution (ADR) in promoting social
cohesion, with a specific focus on the Addis Ababa Chamber of Commerce and Sectoral
Association (AACCSA). The primary objective is to assess how AACCSA utilizes ADR to resolve
disputes and its contribution to post-dispute relationships within the business community and
broader society. To achieve the intended objectives of the study, Qualitative approach were used
in order for the data to be collected, analyzed and interpreted. IDI and FGD were prepared for
Arbitrators, Mediators, conciliator, practitioners and individuals that have experience and
exposure to ADR. The research questions address the role and contributions of AACCSA AI's
ADR services, the challenges faced, and the roles of government, private organizations, and
society in promoting ADR. Key findings indicate that AACCSA AI's ADR services significantly
strengthen social cohesion by providing efficient, cost-effective dispute resolution that preserves
relationships. However, challenges such as lack of awareness, limited resources, and insufficient
integration of ADR into formal legal systems hinder its full potential. The study emphasizes the
need for greater public education on ADR, enhanced support from the government, and active
involvement of private organizations to foster a more cohesive society. The implications of these
findings suggest that a well-supported ADR framework can play a crucial role in maintaining
social stability and preventing conflicts from escalating. By addressing the identified gaps, this
study provides a foundation for any interested stakeholders to enhance the efficacy of ADR
mechanisms in Ethiopia, ultimately contributing to sustainable peace and development. The
study concludes that strengthening ADR infrastructure, recognition and awareness can
significantly enhance social cohesion, offering a viable path for conflict resolution and the
promotion of harmony within diverse communities |
