http://hdl.handle.net/123456789/817
Title: | THE IMPACT OF CUSTOMER SATISFACTION, SERVICE QUALITY AND RELATIONSHIP QUALITY ON THE DEVELOPMENT OF CUSTOMER LOYALTY, THE CASE OF AWASH INSURANCE COMPANY |
Authors: | BELAY, MARANATHA |
Keywords: | BUSINESS ADMINISTRATION |
Issue Date: | Mar-2014 |
Publisher: | St.Mary's University |
URI: | http://hdl.handle.net/123456789/817 |
Appears in Collections: | Business Administration |
File | Description | Size | Format | |
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MARANATHA BELAY.pdf | 242.85 kB | Adobe PDF | View/Open |
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