| Abstract: | The main goal of this study was to examine the effects of the working environment on employee
performance in case of Ethio Telecom headquarter in Addis Ababa . A qualitative research approach is
carried out for this research. Research method was conducted by Cross-sectional data and were
collected to address the research objectives of the study using a self- administered questionnaire
from 200 employees using a random probability sampling technique. The collected data were
analyzed using descriptive statistics, correlation, and regression analysis through the statistical
package for social science (SPSS) version 26. The study used six major working environment
factors including; leadership approach, physical work place environment, work-life balance,
and individual characteristics as predictor or independent variables and employee performance
as the dependent variable. The finding of the research implicated that leadership approach,
physical work place environment, work-life balance, and individual characteristics has a
positive and significant effect on employee performance. Pearson product moment correlation
coefficient results showed a significant positive relationship between leadership approach,
physical work place environment, work-life balance, and individual characteristics. Based on
the findings ofthe study, recommendations made for the management of the Ethio Telecom head
office are to make sure enacting on individual characteristics and such employee policy should
be reviewed frequently to ensure its effectiveness. Physical work place, work life balance and
Leadership approach are also at acceptable level, management must made sure they are stay at
acceptable level and can increase employee performance. |
