FACTORS AFFECTING ACADEMIC STAFF TURNOVER INTENTION: THE CASE OF SOUTH WEST ACADEMY

Abstract

The theme of this thesis is to identify factors contributing towards turnover intention among the academic staff of South West Academy. This turnover intention can be measured in the aspects of personal factors, environment and economic factors, job satisfaction, leadership style, work-life balance, level of motivation, compensation and benefits and organizational commitment. The paper had used primary data sources. Five Likert scale Questionnaire was used for data collection. The study employed descriptive and explanatory research design due to its research objectives and the target population was employees of southwest academy jemo branch, the sampling technique used for this research was cenus. In order to achieve the objective of the study and answer the research questions, a quantitative research approach was used, incorporating quantitative research methods, and utilizing a cross-sectional research design. The results of this survey analyzed using descriptive and inferential method with the help of SPSS version 20. The findings have shown that job satisfaction, work-life balance, leadership practice, compensation and benefits, organizational commitment, and motivation are the factors that influence whether the employee will stay in or leave the organization. As illustrated in the study, the most influential factor for turnover intention was level of motivation and work-life balance was found to have the highest impact on turnover intention, followed by compensation and benefits, job satisfaction, organizational commitment, and leadership practices. Therefore, it has been recommended to fix the factors, such as increasing or enhancing job satisfaction, work- life balance, implementing leadership development, offering competitive and fair compensation and benefits, and maintaining organizational commitment. Consequently, by implementing the insights, the South West Academy can lower or reduce the turnover and increase the involvement and motivation of the workforce