THE EFFECT OF ORGANIZATIONAL CULTURE ON EMPLOYEE PERFORMANCE IN THE CASE ETHIOPIAN AIRLINES

Abstract

Organizational culture refers to shared assumption that define an organization’s characteristics like norms, belief, attitude and assumption that shape the way employees in an organization conduct and get things done. Thus, this study aimed to assess the impact of organizational culture on employee performance in Ethiopian Airlines. It used both descriptive and explanatory research design with quantitative approach to explain the impact of culture on employee performance. It applied correlation and multiple regression analysis and the finding of this study imply that there is a large power distance among employees, which imply that the present of more hierarchal structure at Ethiopian Airlines. The presence of feminist employees means employees at Ethiopian Airlines care about the quality of work with group mentality or collectivism there is a trust among employees, and they fell like part of a team. There is high level of uncertainty avoidance employees not encouraged to be creative this could be a hindrance for change among the organizational models feminist culture and collectivism have a positive and direct relation and have impact on performance. Changing the practice of culture so that it can have a positive impact on performance, large power distance to low power distance so that employees can participate on important decision-making process, and low uncertainty avoidance can help employees to become more creative and open for new things or change and some practiced like feminism and collectivist need to be appreciated and keep practicing so as to strength important culture. It is recommended that the organizational culture of the Airlines that is mission have higher impact for the organization performance. And the Airlines must have higher priority and employees must have better awareness