Abstract: | The study explores the impact of employee turnover on organizational performance at Dashen
Bank, focusing on Job Satisfaction, Work-Life Balance, and Leadership Quality. Using a mixedmethods
approach, the research reveals positive relationships between these variables and
organizational performance. Job satisfaction and a supportive work environment are crucial for
organizational success. Leadership quality also plays a significant role, highlighting the need for
further exploration. Based on 243 sample data from respondents of Dashen bank .The study
acknowledges limitations, such as the inability to conduct interviews, but offers valuable insights
into organizational behavior and human resource management. It recommends continuous
assessment of human resource practices, tailored leadership development programs, and
initiatives promoting a positive organizational culture. The findings also highlight the impact of
demographic factors on turnover rates. The study recommends investing in leadership
development programs, promoting flexible work arrangements, fostering employee engagement,
developing retention strategies, and providing education and training opportunities in enhancing
performances. |