EFFECT OF WORK-LIFE BALANCE AND JOB SECURITY ON EMPLOYEES’ RETENTION IN THE HOTEL INDUSTRY: CASE OF SELECTED HOTELS IN ADDIS ABABA, ETHIOPIA

Abstract

This study intended to investigate the effect work life balance and job security on employees retention in the hotel industry with selecetd hotels in Addis Ababa. The specific objectives were to identify the effect of job security on employees’ retention, to identify the effect of work-life balance on employees’ retention and To determine the best practice for hotels for employees retention. The study is descriptive type and a quantitative and quantitative research method with a descriptive research design and expantory was employed to undertake the study. Data from primary sources was collected using questionnaire and interview as the data collection instrument. The number of sample respondents was 384 out of 1010 population size. The study used of descriptive and inferential statistics to analyse the data. The study found that work life balance (job sharing, family, annual leave, flexi time and social life ) and job security(job security policies and job security practice) have a significant and positive effect on the employees retention. The test results of the two hypotheses formulated for the purpose was able to reject the job sharing and social life has a positive effect on the employee retention. However, the study was also able to proof that work life balance has less effect compared to job security on the selected hotels’ employee retention indicating the hotels’ should pay attention to work life balance practice as well as policies.