The Role of Stakeholder Management on School Network Project Success: The Case of iCog-ACC Company

Abstract

Effective stakeholder management is critical to the success of school network projects. This research examines the role of stakeholder management in school network project success, with a focus on the iCog-ACC Company. It explores how effective stakeholder management strategies can influence the outcomes of such projects. The study analyzes various stakeholder management techniques and assesses their impact on project success. The study aims to identify the key factors that influence stakeholder involvement and management, explore the challenges and barriers that hinder effective stakeholder management, and assess the impact of stakeholder engagement and collaboration on project success. A mixed-methods approach was employed, comprising interviews with ten important stakeholders involved in school network initiatives at iCog-ACC Company and a survey of 59 individuals chosen using the census sample technique. The results show that stakeholder management is a critical factor in project success, with effective communication, engagement, and collaboration being key drivers. However, the study also identified significant challenges and barriers to effective stakeholder management, including limited resources, conflicting stakeholder interests, and communication breakdowns. The findings of this research provide insights for organizations seeking to improve their stakeholder management practices in school network projects and contribute to the understanding of the factors that drive project success. In conclusion, while the project appears to have been successful in certain aspects, such as meeting quality standards and managing expenses, there are significant concerns about project completion and stakeholder satisfaction. Finally, it’s recommended to regularly solicit stakeholder feedback and address their concerns promptly. This could involve regular stakeholder meetings, surveys, or suggestion boxes.