| Abstract: | Implementing of quality management system, in today‘s challenging and competitive construction project area, helps to increase organizational performance and success in their overall activities. However, very few construction companies are seen in Ethiopia that have conducted quality management in their projects. This research study intended to Assessing the practice and challenges of project quality management at Horra real estate projects in Addis Ababa. In order to understand the extent of management responsibility in conducting and practice in projects activities were the major question and points looked in this research study. In order to achieve the objectives of the research, necessary data was collected by using qualitative and quantitative methods the respondents were selected using purposive sampling and it includes project experts in the project environment. Also both primary and secondary data were used and primary date included questionaries‘ and interviews. The data were collected with 86.7% response rate from the distributed 30 questionaries‘ and the response were analyzed using Statistical Package for Social Scientists version 25 (SPSS) for descriptive statistical analysis.
The finding of the study shows that the company‘s practice regarding to communication, use of quality management tools for the projects, material and equipment quality control and the aid of top management to the employee. On the contrary the company didn‘t give QMS training for all employees, a lack of non-stop supervision, trend of giving swift solutions for different quality related challenges is not adequate and the quality operation or management practice is not adequate. It is therefore recommended that in order for a quality management system to be implemented and practiced effectively it is mandatory for the real estate construction company to provide a Quality management system related training for the employee, improve the practice of non-stop supervision, and focus on customer satisfaction. |
