ASSESSMENT OF PROJECT MANAGEMENT PRACTICE: THE CASE OF BUNNA BANK PMO IT PROJECTS.

Abstract

Certain universally acknowledged project management practices improve project management effectiveness regardless of the organization or project type. Hence, the main purpose of this study is to assess IT Project Management Practices in Bunna Bank using the ten project management knowledge areas defined by PMBOK. The Primary data collection for this study was done by close ended questionnaire from employees involved in project work selected in census survey who are project coordinators, project managers, project members and support staffs at Bunna Bank in IT projects. Accordingly, descriptive research design and quantitative approach were employed in this study. Number, percentages and mean were used to analyse the data obtained. The findings of the study showed that, except project procurement management practice the remaining project management practices are poorly practiced across the ten knowledge areas in Bunna Bank. Addressing the identified deficiencies by enhancing project integration, scope management, scheduling, budgeting, quality control, resource allocation, communication planning, risk management and stakeholder engagement will contribute to more successful project outcomes. This research study concludes by recommending specific actions and strategies for Bunna Bank to enhance its IT project management practices. These recommendations include implementing standardized project management processes, providing training and development opportunities for project managers and team members, fostering a culture of collaboration and accountability, and leveraging project management tools and technologies to streamline project execution.