An Assessment of the Role of Motivation on Employees’ Job Performance

Abstract

The aim of this research paper is to assess the effect of motivation on job satisfaction and lead to employee performance by the case organization, St Mary’s University. Motivational factors (monetary incentives, promotion, achievement and recognition, job security, and working condition) are assessed in order to find the effect of motivation on job satisfaction. The study takes job satisfaction as a mediator between motivation and employee performance. The study was conducted based on the data gathered from St Mary’s University different staff. A mixed research approach was used to answer the research questions that emerged through the review of existing literature and the experiences of the researcher in respect to effect of motivation on job satisfaction and lead to employee performance. The study statistically analyzed data obtained from the survey questionnaire. A research framework developed based on Herzberg Two Factor Theory and modified by the researcher is used to guide the study. The result of the study indicated that job satisfaction highly leads employees to performance; in other words, job satisfaction is a significant and strong mediator between motivation and employee performance. However, employees are not satisfied and motivated with the current procedure carried out by the Institution. It is revealed that they are mostly not satisfied with the salary, the promotion, and recognition and job security practice of the University. The study suggests different measures including drafting and implementing clear and appropriate career advancement procedures, and providing proper and timely recognition as part of the system.