| Abstract: | Objective the objective of this study was to assess roles of hospital social workers in Alert hospital.
The study examined the rate of the social workers utilization in the day to day practice in Alert hospital,
and identified the opportunities and the challenges in using social workers practice in Alert hospital and
to explore social work services.
The study was conducted in Alert general hospital which is located in Addis Ababa from April, 2022 –
May, 2022.G.C.
Method The study applied descriptive and explanatory design. It supplemented by mixed approach
which qualitative and quantitative methods. Data was collected using questionnaire, in-depth interview
and observation. The Study Population for the study were inpatients, social workers and management
member of Alert hospital, while the study populations were selected randomly and using purposive
sampling techniques. A total of 149 participants participated in the study; those are 14inpatient, 4 key
informants selected with random sampling for the patients and purposive sampling technique for the
key informants. Data obtained from the questionnaire was cleaned and prepared using tabulation in
number and percent; in addition using excel graphs were also used. Discussion was deployed in data
analysis part of the study. Qualitative data analyzed using thematic area.
Finding The study shows that, the social workers tried to apply most of the standards stated on the
NASW Standards for Social Work Practice in Health Care setting (2014). Moreover, it has also been
founded that social workers in the ALERT hospital provide various services. According to one of the
major findings of this particular study, social workers in the ALERT hospitals faced different
challenges. Most of the challenges they faced are related to the shortage of awareness about social
workers role in the hospital community. There is limited number of social workers in the hospital and
this hinders to provide adequate services for the clients.
Recommendation on the base this findings the study proposed recommendation that the social
workers and managements of ALERT hospital as well as all stockholders should make efforts to
overcome these all challenges. |
