ASSESSEMENT OF FACTORS INFULENCING ENTERPRISE RESOURCE PLANNING/ERP/ PROJECT IMPLMENTATION PROCESS; PROJECT MANAGEMENT PERSPECTIVE IN CASE OF AMBASEL TRADING HOUSE

Abstract

In Today’s world, “Enterprise Resource Planning (ERP) systems have emerged as prevalent software that integrates the functional areas of a company or organization into a single system providing real time solutions and seamless communication in business processes. Studies done on ERPs successes have acknowledged that top management Support is a Critical Factor for the success of an ERP Project. The goal of this study was to examine factors influencing the implementation of enterprise resource planning in Ambasel Trading House Plc and the prospects for success from project management perspectives. The study was guided by five objectives; to examine the influence of project risk management on implementation ERP project; to examine the influence of Project Monitoring and Evaluation on ERP implementation success; to examine the influence of staff commitment on ERP implementations; to examine top management support influence on ERP implementation and; to examine the influence of stakeholder’s commitment against ERP implementation success in Ambasel Trading House Plc. Employees of the organization who use Enterprise Resource Planning in various departments make up the population of this study. A purposive sampling methodology was preferable in conducting this study. this sampling method aids in the identification of elicit responses from people who have a strong understanding of ERP. As a result, the study made use of 90 people who were actively participate during the implementation process. Respondents who are ERP users were targeted. Data was gathered from both primary and secondary sources and Both quantitative and qualitative data analysis methodologies were used in this study. descriptive statistics such as mean, percentage, and frequency tables, research questions were utilized. The validity of the instrument was checked and internal consistency of the instrument was measured using Cronbach Alpha and the results are statically acceptable. Descriptive statistics based frequency tables were used to provide information on the variables. The results are investigated in terms of descriptive statistics followed by inferential statistics on the variables. According to the study's findings, the overall Ambasel’s ERP deployment was successful. Top management support was remarkably successful compared to the other four determinants. In terms of the degree of influence against ERP implementations, with exception of stake holder’s engagement which has moderate extent, the other four variables, project risk management, monitoring and evaluation, top management support, staff commitment have been found in great extent to influence the successful outcome of ERP. Eventually the study provides suggestions in order to improve the project outcome. the top management of the company is found to be the backbone for the successful implementations and significant influential factor. Hence, highly accountable to accommodates all other variable to be in that same page as well. so more efforts are still expected from the company’s top management in order to gain the paramount attribute of ERP system.