FACTORS AFFECTING THE PERFORMANCE OF CROSS BORDER ROAD FREIGHTTRANSPORT ASSOCIATIONS AND ORGANIZATIONS IN ETHIOPIA

Abstract

This study was made with the main objective of factor affecting the performance of cross border freight transport service in Ethiopia the case of some selected associations and organization to achieve this objective, has used explanatory research design and employed quantitative research approach in order to triangulate the data. To collect data from respondent and other sources, this study used primary and secondary sources of data. Out of the 263 questionnaires distributed all 263 were returned back. In order to analyze and present the collected data, descriptive and inferential statistics analysis method was used. The study used multiple linear regression modules to see the effect of independent variables, which were the factors under study, on dependent variable performance of cross border freight transport system using SPSS software. The findings from hypothesis testing showed that Customs, Infrastructure, Competence, Timeliness, have positive and significant relationship with performance of cross border freight transport system. However, the findings from regression analysis coefficients of ß (beta) showed that Customs have largest significant influence on the performance of cross border freight transport service followed by Timeliness, Competence, and infrastructure. Therefore, the researcher has recommended that the freight transport firms should work with different stockholders and give due emphasis to those driving factors to appropriately address performance issues.