THE EFFECT OF TRAINING PRACTICE ON EMPLOYEES JOB PERFORMANCE IN THE CASE OF AWASH BANK

Abstract

Training is a process that is designed to increase the skill, knowledge and productivity of an employee for the achievement of organizational objective. The study focused on the effect of training practice on employees’ job performance in the case of Awash Bank. The objective of the study is to evaluate the training practice and application of the four of Kirkpatrick’s models at the bank. Accordingly reaction of employees on the training program, knowledge perceived from learning effect, behavioral change of the trainer after the session and finally results of the training programs are well performed or not. The study used both descriptive research designs with a mixed approach called qualitative and quantitative approach by using both primary and secondary data sources. The primary data is collected from employees of Awash bank by using stratified sampling technique. The researcher selects 134 employees among the target population of 206 employees who had taken the training program at least once in the bank. The collected data were analyzed by using statistical tools (SPSS-Version 25). Descriptive as well as inferential statistics were used for the data analysis. The descriptive statistics such as frequency mean and standard deviation is used for describing the demographic/personal information of the respondents and the dependent and independent variables. Besides, the inferential statistics like Pearson correlation coefficient(r) and multiple linear regressions were used to determine the existence of relationship between independent and dependent variables. The result of correlation between the independent and dependent variables are examined and found that, there is weak relationship between strategic objective and training need assessment with that of the dependent variable (employee performance). Therefore, the researcher recommended the bank to focus on the strategic objective and need assessment program so as to address relevant training to employees of the bank and also to make employees more productive. Moreover the management is recommend applying the Kirkpatrick’s four models and properly evaluating the training program and trained employee’s performance for future.