ASSESSMENT ON FACTORS CONTRIBUTING TO SUCCESS OF NGO PROJECTS: THE CASE OF CATHOLIC RELIEF SERVICES ETHIOPIA

Abstract

The primary concerns of donor agencies are to improve people's livelihoods. As a result, non-governmental organizations (NGOs) continue to launch various projects aimed at achieving this goal. The role of the non-governmental organization is development and poverty alleviation; however, most non-governmental organizations have had poor project performance in terms of completing projects on time, within the allocated budget, and achieving the set objectives. The study sought to assess the four contributing factors to the success of NGO projects; human resource factors, organizational culture, organizational leadership, and resource allocation on the performance of projects in CRS Ethiopia. The study used a descriptive research design, and the target population included all 183 staff members from CRS Ethiopia. Slovin's Formula was used to calculate sample size, and stratified random sampling was used to select 123 employees from the target population. In this study, both secondary and primary data were used. Secondary data for the last five years was obtained from non-governmental organization reports. Thematic analysis was used to analyze qualitative data and qualitative interviews. Thematic analysis was used to analyze qualitative data, and the qualitative results were written up in prose. Inferential and descriptive statistics, on the other hand, were used in the analysis of quantitative data using the Statistical Package for Social Sciences (SPSS). Mean, standard deviation, frequencies, and percentages were examples of descriptive statistics. Tables were used to present the results of both descriptive and inferential statistics. The study used correlation analysis to determine the impact of organizational factors on project performance.