EFFECTS OF EMPLOYEE ENGAGEMENT ON JOB SATISFACTION-THE CASE OF ABAY BANK S.C.

Abstract

The main objective of this study was to investigate the effect of employee engagement on job satisfaction in Abay bank S.C. The study is quantitative in its approach and has been able to use descriptive and explanatory research deign. To achieve its objective data have been collected by dispatching self-administered questionnaires to 159 employees of the respective branch offices of the Bank which comprises of the four indicators of employee engagement that are expected to measure their level of job satisfaction. After 129 responses were collected back the data were analyzed using SPSS software version 25. In addition, to analyze the collected data descriptive statistics (frequencies, means & standard deviations), and inferential statistics( correlation and regression) were used. The findings of the study indicated that inspirational leadership, internal communication and career development has a positive and significant effect on job satisfaction in Abay bank S.C. accordingly the researcher forwarded the following recommendations.Based on the result inspiring leadership shows a significant relation with job satisfaction in the study. Abay bank can make its employees Job satisfaction be attained by making a good career development system in which there are regular trainings, job advancement opportunities and opportunities where employees apply their talent and expertise. To ensure maximum satisfaction for all individuals members of the institution, carefully managing internal communication is essential. In addition the company should be conducting job satisfaction surveys continuously and taking corrective actions on areas that need improvement on issues identified as crucial and important is recommended.