Assessment of The Impact of Training on Workers Performance in Public Organization: The case of Commercial Bank of Ethiopia.

Abstract

All of the leading organizations believe that human resource department is the key to their success. The problem that usually human resource departments face is training as the focus of work and the way it is done is different in every organization so the basic issue that arises is to check the quality and the quantity in which the training should be given. Some of the establishments do not have an organized way of training their employees. On the other hand there are businesses who give immense importance to career development. They, for attaining their goals have an extremely organized way. Hence, the main reason why the researcher wanted to conduct this research is to investigate the effect of training practices on employee performance in Commercial Bank of Ethiopia. In today’s dynamic environment the stipulate for professional and highly skillful workforce are necessary for every organization to perform well in this environment. Therefore, the research is explanatory study in the form of cross sectional design in which data was collected through simple random sampling. This study shows clear links between training practices and employee's performance which helps to deeply understand the relationship and interaction between training practices and employee's performance. Training Need Analysis should be given primary importance to determine the real performance gap b/n what the employee presently do and what the employee should do. i.e. between "what is" and" what should be" and what type of training will be needed to fill the gap if any. The employees need to be trained and the development of an employee to be highly skilled is essential. The research proposes how the employee performance can be enhanced by proper training and development. The quality of human resource is an asset to any organization and as a result training has become an issue that has to be faced by every organization. That is why this research paper focuses on investigating the impact of training and development on worker performance and productivity in public sector organization taking Commercial Bank of Ethiopia as a case study.