PRACTICES AND CHALLENGES IN THE PLANNING OF INFORMATION TECHNOLOGY PROJECTS: THE CASE OF INFORMATION NETWORK SECURITY AGENCY, ADDIS ABEBA , ETHIOPIA

Abstract

This study assesses information technology projects planning practices and challenges in information network security agency (INSA). During the study, a comprehensive literature reviews was conducted to identify the knowledge and to find out the gap of knowledge on planning IT projects. It used descriptive type of research. The target population of planning IT projects were project management team, business analysis team, software development team, network infrastructure team, data center team and electronic security team at the organization. The primary data was collected from questionnaire and semi structured interviews. After collecting adequate data graphical and tabulation presentation was used for analysis generated from statistical package for social science (SPSS) IBM version 26.0. The major finding revealed that poor schedule management, project scope definition, poor communication with stakeholders, delay of government procedure for procurement, project participant commitment and unskilled expertise in the field was the practical challenges for IT project planning. More over the study analyze the practices of IT project planning by addressing the practices of planning in each project management knowledge areas. Based on these major findings conclusions and recommendations are given.