Assessment of IT Project Management Practices in Zemen Bank S.C.

Abstract

It is assumed that there are certain generally accepted project management practices which enhance the effectiveness of managing projects which are expected to be distinctive irrespective of the type of organization or project. Hence, the main purpose of this study is to assess IT Project Management Practices in Zemen bank using the ten project management knowledge areas defined by PMBOK. Primary data was collected by semi structured interview, closed and open-ended questionnaire. Accordingly, descriptive research design was used. This study uses both quantitative and qualitative research approach. Frequency, percentages and mean were used to analyze the data obtained. The findings of the study showed that, project schedule management and human resource management were least practiced. The study shows that the ten knowledge areas from PMBOK are practiced by most of the Zemen bank employees/respondents except that in time management which in turn displays there is a gap in practicing Project time management. Nevertheless, with the dynamic environment and the IT project nature, Zemen bank still need to implement the ten project management knowledge areas defined by PMBOK as a guideline.