ASSESSMENT OF CONFLICT MANAGEMENT PRACTICE: IN THE CASE OF BEKER GENERAL BUSINESS PLC

Abstract

The general objective of this study was to assess the conflict management practice of bekere general business plcl. a qualitative method was employed to achieve the research objective. A sample of is 157 employees. A questionnaire was administered. Data were analyzed by using frequency, percentage; mean, qualitative analysis. The result of these studies indicates that the company uses a moderate level of integrating style than other styles. The employee response on the company there was functional conflict than dysfunctional conflict. The company uses to the prevention of conflict management by moderate level prevention in the use of providing stable, well-structured tasks and Avoiding win-lose situations. While there was a low level of practice in the use of emphasizing organization-wide goals and effectiveness and facilitating intergroup communication. The organization more use for the prevention of conflict management by avoiding the win-lose situation and providing stable, well-structured tasks.