THE IMPACT OF ORGANIZATIONAL CULTURE ON EMPLOYEE PERFORMANCE IN THE CASE OF ETHIOPIAN ETHIO TELECOM

Abstract

The objective of this study is to examine the impact of organizational culture on employees performance in ethio telecom the study adopted a quantitative research methodology and collected primary and secondary data ,the primary data was collected from ethio tellecom employees using structured questioners and the secondary data was collected by reviewing different literatures ,the study used hofsteads model of organizational culture among the six models only four of them are selected for the purpose of this study which are power distance, collectivist, feminist and uncertainty avoidance. One hundred and seventy seven questioner were distributed and one hundred fifty five was collected form ethio telecom employees that work at post office branch (head quarter) and entered in to spss and interpreted by using descriptive statistics ,correlation and multiple regression analysis the finding of this study imply that there is a large power distance among employees which imply that the present of more hierarchal structure at ethio telecom and the presence of feminist employees means employees at ethio telecom care about the quality of work with group mentality or collectivism there is a trust among employees and they fell like part of a team that and there is high level of uncertainty avoidance employees not encouraged to be creative this could be a hindrance for change among the organizational models feminist culture and collectivism have a positive and direct relation and have impact on performance the hypothesis related with the two variables have been accepted and significant, the hypothesis relate power distance and uncertainty avoidance are rejected both have a positive relation with performance but insignificant according to the regression analysis both cannot explain performance there for each cultural element or model have different relation with performance ,changing the practice of culture so that it can have a positive impact on performance , large power distance to low power distance so that employees can participate on important decision making process, and low uncertainty avoidance can help employees to become more creative and open for new things or change and some practiced like feminism and collectivist need to be appreciated and keep practicing so as to strength important culture