EFFECT OF MOTIVATION ON EMPLOYEE PERFORMANCE: THE CASE OF ZAF PHARMACEUTICAL PLC.

Abstract

The aim of this paper was to investigate effect of motivation on employee performance: the case of ZAF Pharmaceutical Plc employees. The motivational factors categorized in to two group’s extrinsic (compensation and working environment) and intrinsic (recognition, relationship with manager and nature of work) motivational factors. The targeted populations of the study are all employees (100) from ZAF Pharmaceutical Plc. Data were generalized using both qualitative and quantitative research approach. A structured or end-close questionnaire with five point Likert scale was distributed to 100 employees for quantitative data, while the human resource manger interviewed. The data were analyzed using two statistical approaches: descriptive analysis of the variables and inferential statistics specifically linear regression analysis and correlation was used. Correlations among the variables were calculated using statistical package for social Science (SPSS) version 25.The finding of the study reveals that extrinsic motivational factors given to workers in an organization has a significant impact on the employee’s performance. The extrinsic motivation factors include total compensation and working environment. The study also identified intrinsic factors that affect employee performance. These are recognition, relationship with manager and nature of work. The results also shows that compared to extrinsic motivation factors it is found that intrinsic motivation factors have a higher influence on the overall performance of ZAF Pharmaceutical Plc employees. The study also recommends that ZAF management should optimize their motivational factors to enhance their employee’s satisfaction and performance.