EVALUATION OF TRAINING AND DEVELOPMENT PRACTICES AT NATIONAL TOBACCO ENTERPRISE

Abstract

The purpose of this study aimed at evaluating the effects of training on employees’ performance using National Tobacco Enterprise as case study. The specific objectives of this study are evaluating the effect of the training practices on employee performance and evaluating employee performance using Kirkpatrick’s model. For better understanding of the subject matter, the effects of training practices (TNA, Training Design and Training Delivery) in terms of Reaction, Learning, Behavior and Result, were studied. For this purpose descriptive research design was employed in line with quantitative approach. For this study, both primary and secondary data sources were used. Secondary data was obtained from the HR department of NTE regarding the detailed list of training programs delivered and trainees for year 2019 G.C in addition to company’s reportsThe target population of the study was 254 employees who took training in 2019 G.C. Primary data were collected from the sample respondents of 160 using a questionnaire consisting of 31 five scale Likert scale questions. A simple random technique was applied to select sample respondents. Descriptive statistics was conducted to analyze the data. The major findings of the study are,even though a TNA is conducted before devising training programs, it is not done for all level of employees. In addition not all employees’ performance was enhanced. In conclusion, even though there is acquisition of new KSA due to training, application of the same by employees was not satisfactory.