AN ASSESSMENT OF EMPLOYEE JOB SATISFACTION: THE CASE OF ASKU AND BERHANE INVESTMENT GROUP

Abstract

This study focused on assessment of employee job satisfaction at Asku and Berhane Investment Group (ABIG). The purpose of this study was to assess employee job satisfaction by using Variables (Career development, Work Condition, Work recognition, compensation and benefit package, pay/salary, Supervisors-Employees relationship and Organizations Commitment) that influence job satisfaction of employees. Both primary and secondary data was used as a source of data in the research. A survey questionnaires was distributed to non-managerial employees and detailed interview was conducted with managers. A total of 121 participants involved in the study from 168 planed participants. Also to conduct this study the researcher took the whole population and used Census technique. Descriptive analysis was used to analyse the data. Furthermore, the findings of this study suggested that employees were not satisfied with their career development opportunities, the work recognition gained from their managers, the company compensation and benefit package, by the salary they earned. This makes the employees not being stable in the company for long time but moderately satisfied with the relationship they have with their supervisors. As the managers replied the other finding of this research showed that the major challenges of the company related to job satisfaction was losing experienced employees and regular recruiting practice. Also absence of well-informed and implemented strategy related to major factors that can be increase employee’s job satisfaction except performance evaluation activity. So the researcher recommended to the management of the company to take corrective action for the problems that makes the employees not satisfied as mentioned on the finding. Also the researcher highly recommended the company managers to use better strategies and mechanisms to motivate and treat employees under their supervision.