ASSESSMENT OF FACTORS AFFECTING JOB SATISFACTION IN THE CASE OF OROMIA INTERNATIONAL BANK

Abstract

Satisfied employees are the ones who are extremely loyal towards their organization and stick to it even in the worst scenario. They do not work out of any compulsion but because they dream of taking their organization to a new level. The main objective of this research is to examine factors affecting job satisfaction at selected Oromia International Bank branches namely, Odda, Mexico, Finfine and Lideta branch located in Addis Ababa. Both qualitative and quantitative approaches adopted to address research objectives. Data was collected from 77 employees using questionnaire designed based on Likert rating scale descriptive statistics tools used to analyze the collected data. The finding showed that the most significant contributing factor for job satisfaction in the bank is employee’s satisfaction with their manager’s relationship followed by work environment. Whereas, compensation and career development contributing less to the job satisfaction in the bank. To this end, revising the bank compensation scheme based on the other banks compensation survey results and taking in to account the current cost of living and developing and using objective criteria and ensuring transparency in selecting employees for career development and promotion were among the forwarded recommendations to enhance job satisfaction in the bank.