ASSESSMENT OF EXTRINSIC EMPLOYEE MOTIVATION PRACTICES AT ETHIOPIAN ROADS AUTHORITY

Abstract

The objective of this study is to assess extrinsic employees’ motivation practice does the organization use structured extrinsic motivational techniques to satisfy its employees’ and achieve organizational objectives. (The specific objectives were to assess employees’ opinion on motivational techniques like job security, working condition, company policy, Job Status, pay/compensation practice, interpersonal relationships and relationships with supervisor in motivating them). The theoretical literature focused on hierarchy of needs theory, incentive theory and hygiene theory of motivation. The empirical literature concentrates on the above listed motivational techniques and how these contribute to motivation and employees’ opinion on it. This study employed descriptive research design and used a structured questionnaire and semi structured interview to gather data. The target population of the study comprised of 966 employees of Ethiopian Roads Authority. A sample of 275 employees was selected from the population using stratified random sampling technique. (Validity and reliability of the instruments was assessed by determination of Cronbach’s alpha). Quantitative data analyzed by aid of SPSS stastical software and presented by tables using frequency, percentages and mean. The findings of this study show that there is lack of structured and formal motivational practice in organization and this is one of the reasons for employees’ turnover. The researcher based on the research findings concludes that absence of extrinsic motivation techniques decrease employees’ satisfaction and their desire for job. The study recommends that the organization has to be concerned motivational techniques, to motivate employees for job, to enhance performance, to retain for longer time by giving a sense of responsibility, promote consistently hardworking employees and treating workers equally. The study also recommends further research on the impact of different motivational techniques on the organizational performance and the result of such study indicates to identify which motivational technique greatly contributes to the organizational performance.