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Issue Date
Title
Author(s)
Dec-2014
ASSESMENT OF SERVICE QUALITY: A CASE STUDY OF ADDIS INTERNATIONAL BANK S.C.
KETEMA,TESFALEM
2014
THE PERCEIVED SERVICE QUALITY AND CUSTOMER SATISFACTION AT NIB INTERNATIONAL BANK
MOGES,BEWOKET
Mar-2014
ASSESSING THE EFFECT OF SERVICE QUALITY FACTORS ON BROADBAND INTERNET CUSTOMERS SATISFACTION IN ADDIS ABABA, THE CASE OF ETHIO TELECOM
HAILU,THOMAS
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Author
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HAILU,THOMAS
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KETEMA,TESFALEM
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MOGES,BEWOKET
Subject
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customer loyalty
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SERVQUAL
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Broadband internet service
1
quality customer service
1
Service Quality
1
Service quality