A STUDY ON JOB SATISFACTION፡-THE CASE OF BIOMEDICAL ENGINEERS ATADDIS ABABA PUBLIC HEALTH FACILITIES

Abstract

The purpose of this study is to determine the level of employee job satisfaction at Addis Ababa public health facilities and find out possible aspect of improvements. Data for this study were collected from biomedical engineers at Addis Ababa public health facilities. Data collection method was made through questionnaires for staffs and interviewees for directorates and case team leaders. The sample consists of 133 biomedical engineers at Addis Ababa public health facilities. The data collected from the questionnaire were analyzed in statistical tools such as frequency and percentage. The study is more of a qualitative research and descriptive analysis has been performed to determine employee job satisfaction. The findings of the study showed that most of employees were dissatisfied with wages paid for the work they do and having incentive wage schemes for their best performances. The findings also showed that most employees of each health facility has low job security and not paid any risk allowances so that they feel as they are non valued. As illustrated from the findings senior management of the health facility does not encourage creativity, innovation, and continuous improvements of quality services done. Not only in working conditions but also most of employees were dissatisfied on the present working environment at their respective health facilities. The results of this study confirmed that the employees were found to be most satisfied with relationships with co-workers but most of employees were dissatisfied for medical equipment workshop and its maintenance toolkits as well as on faire distribution of work assignments. The major suggestion forwarded from the results of study I recommended that the organization has to achieve biomedical engineers’ job satisfaction by giving service training on medical equipment, HTM training, working on present working conditions and environment, letting them preparing technical specifications for all new medical equipment before procuring, and making them participating actively in logistic process of any medical equipment while importing to their respective health facilities.