AN ASSESSMENT OF EMPLOYEE MOTIVATION AT DASHEN BANK SHARE COMPANY

Abstract

The main objective of this study was to assess the motivational practices that are being implemented in Dashen Bank S.C. In this regard, working condition, promotion, work content, benefit, payment and recognition are assessed from varied dimensions. A number of studies confirm that a well-motivated employee has a great impact on organizational employee performance. The research design of this study is descriptive and a questionnaire was administered to 144 respondents selected from 10 branches of the bank. The respondents were selected by using stratified random sampling method. A quantitative research approach was used to answer the research question that emerged through the review of exiting literature and the data was collected using standard questionnaire specifically designed to capture responses to assess the motivational practices of the bank. The questionnaire was a five-point Likert scale used to collect primary data. Demographic characteristics of respondents such as Gender, Age, Educational Qualification and Work experience also analyzed to explore any significant differences on motivation practices between such groups, Descriptive statistics such as standard deviation, mean, frequency and percentage were used to analyze the collected data. The data collected from the survey was analyzed using SPSS software version 20.0 and presented in the form of Descriptive Statistics. The main findings of this study indicated that there is motivational practice in DashenBank, even though it is not effective and majority employees are not satisfied with the current employee motivational practice of the bank. The results have shown that respondents have felt unfair and injustice in the company’s motivational practices. The researcher recommends the bank to revise method of current motivational practices and implement clear and appropriate motivational techniques