| Abstract: | Enterprise Resource Planning is one the latest technologies that many organizations have undertaken. Typically, enterprise resource planning systems are software packages composed of several modules, such as human resources, sales, finance and supply chain to provide cross-organizational integration of transaction-based data management throughout embedded business processes. The modern companies are utilizing an enterprise resource planning to coordinate the information flows both internally and externally. But implementing enterprise resource planning is complex and costly. Understanding success factors is hence vital. There are many factors came in to play in the course of implementing enterprise resource planning implementation. In this study seven mostly cited factors and viable from ethio telecom point of views are selected. They are, Effective Project Management, Top Management Support, Training & Education, Vendor Support, Teamwork & Composition, User Involvement and Business Process Reengineering. The main objective of the study is to identify success factor of enterprise resource planning implementation and investigate degree of their significance. The hypothesis that consists seven independent variables and one dependent variable was developed in parallel with basic research questions to meet research objective. The representatives of the study were taken from ethio telecom enterprise resource planning implementation project team members by using census. Due to smallness of target population the whole one hundred five project team members were taken. A total of one hundred five questionnaires were distributed via email and one hundred two questionnaires filled and returned were used for analyses. Due to the nature of study undertaken, both description and explanatory research designs were used. Correlation and regression analysis were used to investigate the relationship between success factors and enterprise resource planning implementation success. The finding of the study shows that Effective Project Management, Top Management Support, Training & Education, Vendor Support and Teamwork and composition, User Involvement and Business Process Reengineering have positive and significant effect on enterprise resource planning implementation success at different degree of significance. The regression analysis for this study depicted that the independent variables under the study are predictors of enterprise resource planning implementation success which is confirmed by R square 0.769. |
