PRACTICES AND CHALLENGES OF PRINCE2 METHODOLOGY IN INFORMATION TECHNOLOGY PROJECTS IMPLEMENTATION: THE CASE OF SELECTED ORGANIZATION BASED IN ADDIS ABABA

Abstract

Different literatures are written on the project performance and significance numbers projects particularly in the Information Technology sector failed to meet the predefined specification, cost and schedule. There are different factors that affect project performance. Project management methodology is one of the factors. Intensive literature is done on PRINCE2 methodology implementation however there is a gap in research conducted in this topic in Ethiopia. This research aimed to minimize the gap created by the contextual gap of paper written in the area. The main purpose of the study is to assess the practices and challenges of PRINCE2 implementation on IT projects in the case Information Network Security Agency. To conduct the study successfully, the researcher adopted a descriptive research design to profoundly understand the PRINCE2 implementation in the agency. In addition to this, a quantitative research approach was adopted to explain the implementation in terms of numbers with the intention of identifying the level of the implementation. The study was conducted in closed and ongoing projects and the questionnaire was prepared and distributed for 40 respondents who had participated in the Agency projects. To analyze the information collected from the participants, SPSS version 24 was used for computing the frequency and mean and. In addition to this, the Relative Importance Index (IRR) tool was used to evaluate the waited impacts of factors in the PRINCE2 implementation. The finding shows that the implementation level of PRINCE2 in the Agency is around 45 percent which is very low. Related to the practice, there are challenges faced by the project team while the project implementation. Lack of necessary resource, training, organizational structure and lesson learning from previous projects are the most selected. In addition to this, the RII result shows that organizational structure, communication management and tailoring have high impact on the practice compared to the others. Based on this the researcher recommends that the agency should use the new PRICEN2 Agile framework which is more applicable to IT projects.