EFFECTOF TRAINING ON EMPLOYEEPERFORMANCE: THE CASE OF COMMERCIAL BANK OF ETHIOPIA ADDIS ABABA EAST DISTRICT

Abstract

The purpose of this study is to investigate the effects of training on employee performance of Commercial Bank of Ethiopia east district. The methodologies used to undertake the study were both primary and secondary data collection instrument. The primary data used for this study was collected through self-administered structured interview and questionnaire that was tailored with the help of literature to collect the relevant information from the respondents. The questionnaire included 35 item categorized into 6 parts, which are general information of employees performance, need assessment, training plan, design and implementation, evaluation and policy and procedure. Survey was carried out at 12 CBE Grade 4 branch respondent employees. A sample of 222 employees was selected. From the sample employees, 22 of them have not been collected. Interview was also conducted with branch managers. With the support of SPSS statistics V23 software system: - descriptive, correlation and regression analysis was conducted to generate results. Correlationanalysis wasused in this study to show the relation between dependent and independent variables. Based on this, all reward variables have positive and significant relationship with employee’s performance. Multiple regression analysis was used in establishing the significance of the relationship between training need assessment, training plan, design and implementation, policy and procedure, which in the finding, has positive and significance relationship. The finding suggested that, all variables have strong impact on employees’ performance except evaluation which was at moderate range. As the output of the training must be intensively evaluated in order to enhance the overall performance of the employees, the researcher recommended that, EAAD needs to give due emphasis to the evaluation aspects of a training program Keywords: