Assessing Safety and Quality Management Systems in Food Industries in Burayu Town: A Study of Kebron Food Complex and Booez Pasta and Macaroni Companies

Abstract

This thesis study was conducted in Burayu town aiming on assessing safety and quality management systems in food industries: a study of kebron food complex and booez pasta and macaroni companies. The study employed Descriptive design which has been used to describe the analysis of the collected data while correlation analysis is concerned to test the research hypothesis, since one of the aims of this research is finding the relationship of safety and quality management system factors with the performance of the company. In this study mixed approach was used with a larger extent of positivists (quantitative). The sampling population of this study was the staff of the two companies who are working directly on pasta, macaroni and flour production and supervision activities. To collect important information the investigator has distributed 166_questionnaires from this 162 were returned and analyzed with a response rate of 97%. Data was analyzed using SPSS software version 20. The descriptive analysis findings demonstrated that the practices level of determining factors such as: Top management leadership and commitment, process control, customer focus, work attitude and employee participation, process management, continuous improvement and safety management respectively have been moderately implemented in these companies. Based on these findings, all the quality and safety management system factors have significant positive relationship with the performance of the companies mentioned. However, it is not strengthened as it is needed to carry out all works properly so that to produce worldwide competitive, safe and quality food staffs. The researcher has recommended that quality influencing factors such as top management leadership and commitment, process control, customer focus, work attitude and employee participation, process management, continuous improvement and safety management activities must be continuously improved. The company’s top management should give prime emphasis for Training and development schemes and also they have to focus on customer -Satisfaction improvement activities.