AN ASSESSMENT OF EMPLOYEE RECOGNITION PRACTICE IN CASE OF AWASH BANK

Abstract

At the current situation organization are operating in a very dynamic and highly competitive environment. To exist relevant in the market, they have to be able to respond quickly to ever changing human resource demands. Recognition and satisfaction management is one of the ways used by organization for attracting and creating suitable employees as well as facilitating them to improve their performance. Awash bank is an organization that offers suitable banking services in Ethiopia. The management has established recognition in their organization in pursuit of increasing employee performance so. As to ensure promote (to assist) quality service. This research therefore aimed at assessing the practice of recognition and satisfaction. At awash bank. Specifically, the study sought to determine the extent to which the recognition adopted at the bank has influenced employee’s motivation and satisfaction. The study adopted quantitative research design. Data was collected using questionnaires.Self-administrated questionnaires were distributed and employees responded. Descriptive statistic (frequency tables, percent) were used to present data. Were used to analyze the programs, criteria, forms and ways of recognition. Data were analyzed with the help the statistical package for social science (spss) computed programs. The findings of the study showed that recognition practice of the bank is found less effective to motivate its employees. This activated more ineffective criteria and imbalance forms and ways of recognition. The organization should focus on creating a balanced recognition system emphasizing more on the form, way and criteria of recognition which is the least cost but the most effective way of encouraging employees. This will increase employees. Will get more autonomy, belongingness and responsibilities.