| Abstract: | This study assessed the magnitude and cause of employee turnover at Ethiopian Shipping and
Logistics Service Enterprise with the objectives of identifying different causes that are affecting
and aggravating employees’ turnover. Descriptive Research Design and Mixed research
approach was used to describe the situation. Both probability and none probability sampling
were used to select respondents and data gathered from both primary and secondary sources.
Stratified & Simple random and purposive samplings were used to select the study
participants. Questionnaire and interview were used for data collection. Descriptive statistics
such as percentage, mean value, frequency were employed for data analysis. Based on the data
analysis the following findings were forwarded. The finding show trend of employee turnover
rate in the last few years was increased. From this perspective, the major activities of the
enterprise were affected through employees’ turnover. When well experienced, competent and
skilled employees left the organization it affects the organizations performance decrease
productivity, increase different cost like training, recruitment and individual inefficiency
because of work load. The main finding shows market opportunity, mismanagement, lack of
career development, unfair reward and promotion system, absence of clear reward system
based on performance, lack of opportunity for job training and career advancement, absence
of clear job description and specification and absence of Conducive work environment were
the most significant causes or reasons for employee turnover. In general, the researcher
recommended that the enterprise should be applying the strategy set attractive salary and
different benefit package as much as possible, create / develop an opportunities for career
development, providing fair reward and promotion system based on employee’s performance,
developing scientific management system which can avoid the poor management system,
developed clear job description and specification for each position to retain skilled and
competent man power in the organization along period of time. |
