ASSESSMENT OF HUMAN RESOURCE PLANNING PRACTICES: THE CASE OF ENAT BANK SC

Abstract

The purpose of this study was to explore current HRP practices in Enat Bank Sc. and to recommend how these practices can further be developed. The study considered all departments at the head office and all 39 branches of the bank. All department and branch managers were part of the study. Purposive sampling was used to select the participants of the study and mixed research approach was the approach used for the study. The data were gathered using questionnaire and face-to-face semi structured interview questions. The questionnaire were distributed to all department managers at the head office and all branch managers of the bank and the interview was conducted with the human resource and support serviced department manager of the bank. The results from the questionnaire were analyzed using descriptive statistics and the results from the interview were narrated and qualitatively analyzed. The findings highlight that, the HRP practice of the bank has constraints that contributes to the rising employee turnover currently experienced by the bank. More specifically the findings indicated that the HRP practices of the bank has limitations in maintaining a good record of the number and quality of staffs; in following a systematic approach towards forecasting future human resource needs, in using qualified personnel with technical skills relevant for HRP and in giving enough emphasis to internal sources when the matching of human resource needs and human resource supply is done. To improve these problems, it was recommended that, the bank needs to maintain a profile for each and every individual personnel by performing HR inventory, apply a standard human resource forecasting technique in identifying its future human resource needs and also in identifying internal and external supply of potential qualified personnel, upgrading the skills of HRP practitioners and make HRP policies and procedures comprehensive and clear to all parties..