AN ASSESSMENT OF CREDIT MANAGEMENT PRACTICES: IN THE CASE OF BANK OF ABYSSINIA S.C.

Abstract

To explore the credit management practice of the banks this study conducted under the title Assessment of credit management practices in the case of Bank of Abyssinia S.C. The main objective of the study is to assess the credit management practices by taking a case study on Bank of Abyssinia S.C. To achieve the objective of the study, primary and secondary data were collected through questionnaire from BOA branches that are found at Addis Ababa area, mainly from the head of credit department. Questionnaires were distributed for ninety-nine respondents. The study adopted stratified, purposive and simple random sampling methods to select respondents. The data collected through questionnaire were analyzed using descriptive statistical analysis method and SPSS as a tool of data analysis. The result of the study indicated that, the bank most of the time identified qualified borrowers by gathering information from different financial organs. Concerning the bank, ask guaranteed materials the study indicates that the bank highly depends on the collateral capacity of the customers and loan history of the creditors. Based on the findings of the study, the researcher forwards some major recommendations like; the bank should focus on profitability of the business and the customer’s capital rather than focusing only strength of collaterals. Because some collaterals may exposed or damaged naturally or deteriorated and also to minimize late repayment the bank can use rewarding on time payment applicants and strengthening follow up procedures to observe & ensure that loan is used for the intended purpose only, the bank advisable to implement & strength strong policy manual to control and manage its credit management system.