DETERMINANTS OF EMPLOYEES ENGAGEMENT:THE CASE OF ETHIOPIAN POSTAL SERVICE ENTERPRISE

Abstract

The main objective of this study is to evaluate determinants of work-lives & non work- lives on employee’s engagement. It is descriptive and explanatory research and was used both quantitative & qualitative research approach .The target population of the study was both permanent professional & non-permanent non-professional employees of the company. A sample size of 27 6out of 900 employees was taken. The relevant data was collected through survey questionnaire with sampling technique for distributing the survey questionnaires. The response rate for the study was 81.15 % of the distributed questionnaire. The data was analyzed mainly by using descriptive statistics, correlation and regression analysis and the proposed hypothesis were tested and only three hypothesis were accepted & significant. Major finding of the study prevailed that growth opportunities and personal values for job determinants on employee’s engagement were positive and significant. Whereas competition from other options is negative and significant. Job characteristics, reward & recognition, perceived organizational support, quality of leadership, family issues were positive and insignificant with individual t-test. Similarly organizational justice, participation in decision making, social obligation and religiosity determinants were negative and insignificant on employee’s engagement .Overall position of employees’ engagement in the company found at medium (moderately) or average level. The multiple regression models explain 28.8% of the variance in the dependent variable (employee’s engagement) is accounted for by the independent variables (growth opportunities, competition from other options and personal values for job). The regression model tells us that three of the independent variables are significant determinant of employee’s engagement with the standardized beta coefficient significance levels of 0.002, 0.047, and 0.008 respectively. And the other variables are insignificant determinants of employee’s engagement.