THE EFFECT OF ORGANIZATIONAL CULTURE ON JOB SATISFACTION IN COMMERCIAL BANK OF ETHIOPIA (THE CASE OF NORTH A.A. DISTRICT OFFICE)

Abstract

For a long time organizational culture has been considered important to organizations. However, research on organizational culture has been relatively narrow in scope and frequently failed to link organizational culture to job satisfaction. The objective of this study was to investigate the effect of four organizational culture variables namely, clan, adhocracy, market and hierarchy on job satisfaction in Commercial Bank of Ethiopia the case of north A.A. District. The study was based on an explanatory survey design. More or less the study had used both qualitative and quantitative approaches. A structured questionnaire was used to measure the level of organization culture and job satisfaction. A total of 83 employees participated in the study. Data were collected using questionnaires then after it was analyzed by using the version 20 of statistical package for the social sciences (SPSS) software. It was analyzed by employing descriptive and inferential statistics. While the research was expected to leverage on such descriptive statistical tools as frequency, mean, percentile and standard deviation, it also applied inferential statistics through anova, spearman rho correlations and linear regression model analysis The results show that the four variables measuring organizational culture were all positively related with job satisfaction. Moreover, adhocracy culture is the most contributing organizational culture variable in the prediction of job satisfaction. The other three organizational culture variables, in their descending order of standardized coefficients are clan, market and hierarchy. Furthermore, statistically significant of the two organizational culture variables: adhocracy and clan indicate that they have positive effect on job satisfaction. However, the rest two variables which are market and hierarchy cultures have negative effect on job satisfaction. The implications of the findings were discussed and recommendations made.